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Image by Neha Deshmukh

FAQ

  • When are pick-up and delivery times?
    Pick up & delivery happens every Tuesday, Wednesday, Thursday, and Friday. Order by these times for pickup and delivery: by 11am Monday for Tuesday meals by 11am Tuesday for Wednesday meals by 11am Wednesday for Thursday meals by 11am Thursday for Friday meals
  • How can I redeem a gift card at checkout?
    At checkout, click "Offline Payment" and then add your gift card number under "Add Order Notes" listed above the payment total.
  • How do I order extra treats, including dog treats?
    We also prepare, bake, and sell other treats like homemade granola, muffins, cookies, and even healthy dog treats! Add these to your order by clicking "Meals to Go" at the top of the menu, and then "Extras and Treats." This will pull up our full menu of treats.
  • Are the pick-up and delivery times exact?
    Whether you're picking up or having your order delivered, you'll be asked to select a pick-up/delivery time. Our current website system requires this, but you can pick up anytime between 1:00 and 4:00 on your scheduled day. Delivery times are not exact and will vary. If you DO need to pick-up or have your meal delivered at a specific time, please add a comment at checkout.
  • Does the menu change every month?
    Yes, we post a new menu every month and also add a few new items mid-month.

Have another question? Send us a message and we'll respond shortly.

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